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Process Mapping, Redesign and Transformation at Clinical Service Level Conference
| Venue: | Mayfair Conference Centre | ||
| Country: | London, United Kingdom | ||
| Start Date: | End Date: | ||
| Categories: | Medical & Pharmaceutical | ||
CONFERENCE DESCRIPTION
Process Mapping, Redesign and Transformation at Clinical Service Level Conference will bring to light the latest cutting edge transformation in the clinical services that are in the pipeline. The conference will focus on redesigning the clinical services with the view of making it patient centered and engaging patients in an experience based co design.
Process Mapping, Redesign and Transformation at Clinical Service Level Conference will feature presentations by leading exponents working in this area, who will outline the importance of using productivity indicators, metrics and dashboards for improving the productivity of services. The conference will further conclude with the ways to sustain the positive change and develop a transformative approach.
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Conference Programme
Day 1 Programme, 21-May-2012
Summary : The conference starts with registration,discuss on improving productivity at clinical service level: productivity indicators and measures.
10:00 AM - 10:30 AM
Chairman's welcome
Glenn Douglas, Chief Executive, Maidston and Tunbridge Wells NHS Trust
10:10 AM - 10:45 AM
Redesigning the patient journey
Janet Williamson, National Director, NHS Improvement
10:45 AM - 11:10 AM
Redesigning services around the patient and engaging patients in experience based co-design
Catherine Dale, Programme Manager, Patient Centred Care, Integrated Cancer Centre Kings Health Partners and Lead Experience-Based Co-D
10:10 AM - 10:45 AM
Questions and answers, followed by coffee and exhibition
11:45 AM - 12:30 PM
EXTENDED INTERACTIVE SESSION Process mapping in practice: a step-by-step guide
Mr Jonathan Hill, Head of Quality Assurance, Care Management 2gether NHS Foundation Trust
12:30 PM - 13:00 PM
Developing a business case and planning redesign at a clinical service level
Dr Steve Allder, Assistant Medical Director, Plymouth Hospitals NHS Trust
13:00 PM - 14:00 PM
Question and answers, followed by lunch and exhibition
14:00 PM - 14:30 PM
Redesigning patient pathways and changing clinical roles and ways of working
Dr Steven Laitner, Medical Director, East of England Clinical Quality and Patient Safety NHS East of England
14:30 PM - 15:00 PM
Improving productivity at Clinical Service Level: Productivity Indicators and Measures
15:00 PM - 0-1:0-1 AM
Mapping and redesigning whole patient journeys
David Crook, Director, Medical Mosaic
15:30 PM - 16:00 PM
Question and answers, followed by lunch and exhibition
16:00 PM - 16:30 PM
Process Mapping, Redesign and Lean
Chris Lakin
16:30 PM - 17:00 PM
Focused Improvement Teams: training and engaging frontline staff in delivering sustainable change
Victoria Nixon, Senior Innovation, St Helens and Knowsley Hospitals NHS Trust
17:00 PM - 00:00 AM
Question and answers, followed by close
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